Keep your Umbraco website fast, secure, and future-ready
Launching your website is only the start. With our proactive Umbraco support and managed services, we make sure your platform always runs at its best secure, high-performing, and fully aligned with your evolving digital goals.
As an Umbraco Platinum Partner, we manage your updates, optimise performance, and provide expert support whenever you need it.
We partner with not-for-profit, charity, higher education, private and public sector teams to deliver reliable Umbraco CMS support, upgrades, and long-term service continuity.
Proactive support to ensure your Umbraco solution stays stable, secure, and scalable, avoiding the headaches that come with ageing sites, missed updates, and time-consuming troubleshooting.
Umbraco is a modern and flexible CMS but without proactive management, websites can quickly become slow, vulnerable, difficult to upgrade and out of date with your organisational need.
We ensure you stay fully supported on the latest LTS (long-term supported) version of Umbraco, benefiting from new features, improved editor tools, and the latest .NET performance gains.
This is not just maintenance, it’s a strategic partnership to evolve your digital experience.
We continually monitor your site’s uptime and response speed so any disruption is detected instantly. If something looks wrong, our engineers know before your users do, and we proactively step in.
When paired with Umbraco Cloud we track load times, resource usage and web vitals across every page, helping your site stay fast and accessible even as content and traffic grow.
Support that goes beyond break–fix. We’re not just here when something goes wrong. Our support gives you peace of mind, continuous improvements, and clear communication every step of the way so your Umbraco site keeps performing at its best.
Guaranteed response times based on urgency, ensuring rapid help when your users need it most.
Log and track tickets with full visibility on progress, priorities, and communication with our engineers.
For mission-critical services, we can provide extended coverage and on-call escalation.
One point of contact who truly understands your build, your goals, and your internal processes.
We proactively suggest enhancements, from editor UX optimisations to performance gains and accessibility tweaks.
Live uptime and performance checks ensure issues are identified instantly, often before users notice anything.
Speak to Kevin and get free advice from an Umbraco Platinum Partner who has been helping to support and maintain Umbraco websites for over 10 years.
In your free session we will:
Or if you'd prefer, just send us an email hello@digitalwonderlab.com
Yes, Cloud manages hosting, not updates, performance optimisation, new features, or issues within your build.
We offer support where feasible and plan upgrades to ensure long-term security and stability.
Absolutely. Support can include continuous improvement, from components and UX enhancements to full redesigns.
Yes - With our Managed Service, you can be safe in the knowledge your site will always be upgraded to the latest LTS (long term support) version.
Yes. We provide severity-based SLAs so you have guaranteed response times when you need us most.
Yes. For mission-critical sites we can provide out-of-hours cover with rapid escalation routes.
All clients get access to our secure support portal to raise and track tickets directly with our engineering team.
Yes, whether you’re on Umbraco Cloud or your own hosting, we monitor infrastructure usage and recommend improvements.
Lets talk. We've helped support hundreds of organisations with their Umbraco sites.