Insights from the Lab

The gap between where you think you are and where you actually are

06 August 2026

The gap between where you think you are and where you actually are
The NHS just went all-in on Copilot. Here's why the tech is the easy part.

03 August 2026

The NHS just went all-in on Copilot. Here's why the tech is the easy part.
When Legacy Systems Become a Barrier to Progress: The Hidden Cost of Operational Friction

29 July 2026

When Legacy Systems Become a Barrier to Progress: The Hidden Cost of Operational Friction
Your AI is only as responsible as you are. We couldn't agree more.

20 July 2026

Your AI is only as responsible as you are. We couldn't agree more.
Umbraco Automate: what it enables and where it fits in your setup

15 July 2026

Umbraco Automate: what it enables and where it fits in your setup
AI is Democratising Creation. Now What? A conversation with Nathan

23 June 2026

AI is Democratising Creation. Now What? A conversation with Nathan

02 June 2026

Process Mapping is a Superpower

02 June 2026

I’ve been thinking about organisational memory.

01 June 2026

The Art of Switching Off